Peach
Documentation Hub and knowledge architecture
Information architecture, review workflows, and internal knowledge tools.
The problem
Product and internal knowledge needed a structure that supported discovery, review, and ongoing maintenance.
My contribution
Mansa worked on the Documentation Hub, information architecture, review workflows, and internal knowledge tools as Technical Writing Manager & Knowledge Product Owner.
Approach
- Organize documentation around user tasks and connected product concepts.
- Define review workflows with subject-matter experts.
- Support internal knowledge tools and reusable documentation structures.
Artifacts
- Documentation Hub
- Information architecture
- Review workflows
- Internal knowledge tools
Supported outcomes
- Connected documentation structure, ownership, and review into a maintainable knowledge approach.
Delivery and publication status
Documentation and knowledge-system work is established; current deployment and adoption measures are not verified here.
Internal tools and knowledge materials are not exposed in this summary.